• in the morning, eat a great deal of fruit and drink a lot of fluids
• learn to deal with discomfort
• deal with mistakes and mix-ups early
• deal with overpowering ill will by generating loving thoughts
• compliment everyone you deal with
• try to deal skillfully with problems as they arise
• deal with mistakes openly and fairly
• let the other person do a great deal of the talking
• deal with your stress by learning new methods: breathing, getting a change of scene, a hot bath